Thank you for choosing us
Welcome to Casa Nostra Motel
It is our pleasure to have you as our guest. We offer personal service and if at any time you require assistance, please don't hesitate to ask.
Guest Wifi
Name: Casa Nostra Motel
Password: Rockhampton
Air Conditioning
When changing settings, please wait 2 minuites before further adjustments are made. It can take a few minuites for the air conditioning unit to function correctly.
Blankets / Pillows / Towels
Spare blankets and pillows are on the top shelf of your wardrobe, if you require any additional blankets or pillows, please contact reception and they will be provided to you. If you require spare towels for the pool, please also contact reception.
Broken or damaged equipment
If you encounter any faulty equipment during your stay, we would appreciate you advising Reception. This will allow us to rectify the problem promptly thereby avoiding disappointing other guests. If for some reason you are dissatisfied about the equipment or service at the Motel, please do not hesitate to inform us. this feedback allows us to constantly improve our motel and its service.
Check in / Check Out
Check in time is from 12.30pm. Check out time is 9am on the day of departure. Should you wish to stay a little longer, please contact reception the day before departure and we may be able to assist you.
Pets
We are NOT a pet friendly motel. Pets are not permitted in the room under any circumstances. A pet fee of $300 will be applied if pets are found to be in the room.
Housekeeping
Housekeeping staff will come in Mondays, Wednesdays & Fridays to check your room requirements. Please advise reception if you do not wish to be disturbed or if you are working night shifts.
Pool / BBQ Area
The swimming pool is open from 7am to 8pm. It is the responsibility of parents of accompaning adults to supervsise children whilst in the pool. Rowdy and noisy behaviour is not permitted. No glass in the pool area.
The BBQ area is located next to the pool and laundry. The BBQ is electric. No bookings are required and is required to be cleaned after use.
Parking
Please nose park into your villa.
Reversing of trailers is not permitted.
Do not park or drive on any grassed areas.
Additional parking is available behind reception, Near room 25 and near room 39-42

